019 - The Value of Lean

 

Lean has transformed Jeff’s business. In this episode, he’ll share how he got started with Lean, plus six ways that it adds value to his shop. You’ll even find out how to get started with Lean in your shop today. 

Show Notes

  • Best Thing You’ve Seen This Week (0:54)

  • Misconceptions about what “Lean” is and how Jeff got started with Lean in his shop. (4:27)

  • Story of the Show — How to get your employees invested in going Lean. (7:40)

  • The WHY of Lean — Waste is all around. Little changes can really start to add up to help you tackle that waste. (17:52)

  • “Lower the water” to find the rocks that are slowing down your workflow. (Customers pay for your product, not the waste you create in the process. Lower the water to find the waste!) (21:55)

  • Here’s why it’s beneficial to involve your employees in the brainstorm and decision-making process. (24:17)

  • 6 ways that Lean adds value to your business. (26:20)

  • A great byproduct of Lean: lower employee turnover, plus employees referring great people to work for you. (34:03)

  • How has Lean affected the quality of Jeff’s product? (41:34)

  • Systemizing the shop with Lean. (49:13)

  • How Lean can get you off the shop floor to start working ON your business. (54:26)

  • How has Lean changed Jeff’s life — in and out of the shop? (Spoiler: He took a month-long vacation with his family!) (57:31)

  • Tool of the Day (1:03:29)

  • Are You Smart Enough? In today’s quiz, we’ll find out if Jeff is a Lean expert or not. (1:07:33)

  • One Thing (1:10:08)

  • Story of the Show — How did things end with the employee who was resistant to change? (1:11:11)

  • Recap of the Show (1:12:34)

Tool of the Week

Quotable Moments

  • “It’s more about continuous improvement, identifying and eliminating waste, and at the core for me is just adding value for your customer.” — J

  • “It’s got to be a culture thing, it’s not going to be a “task.” If it’s a task, it’s not going to stick.” — K

  • “It’s a continuous process. So, for me now, that’s just ingrained in the culture. That’s just part of what we do.” — J

  • “If you feel like you’re being invested in, you’re going to have more investment in [your job]. — K

  • “You totally underestimate how much it costs to train employees because the actual cost of training an employee is probably not that much. The cost on the business, however, is huge because you’re sucking time from whoever’s training them.” — J

  • “I would imagine that 90% of shop owners out there don’t realize how important systems are to the actual dollar value of your business.” — K

Resources

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